What Customer Service Means to ME Term Paper Example | Topics and Well Written Essays - 2250 words

What Customer Service Means to ME - Term Paper Example I immediately logged into my checking account to see what it was referring to, and to my shocking surprise, there was a check scheduled to be sent to PSE&G for $19,589.00 for Novembers billing statement. So I immediately tried to edit the error to the correct amount of $195.89, but the online bill pay would not allow me to correct the error. So I then contacted the customer service at Bank of America to assist me in correcting this error or cancel it. After speaking to several customer service reps, I still got the same answer from each one, â€Å"sorry you had plenty of time all week to correct it, and it is now in the system and will be processed†. So then I called the customer service dep’t at PSE&G to explain what’s happening and see if they can help stop this train wreck. Well, guess what, I practically got the same responses from their customer service reps, but with even a bigger attitude. They told me â€Å"well when we get the check, we’ll going to process it because it’s our money†. Now this is after they’ve confirmed that the bill was only for $195.89. So after being on the phone with both companies for about 3 hours total on a Friday night, I immediately stopped all of my current transactions for the rest of the month with the online bill pay system. ... But he did tell me â€Å"don’t worry about it, I can see it’s an simple error, and it’ll be rejected because you didn’t have enough funds to cover it - it’ll just bounce back to them for insufficient funds. You should keep an eye on the account to inform us when it was submitted for payment†. Well I did just that, I kept my eye on my account every day the following week to see when it get submitted for payment. The check was schedule to be sent out that following Monday December 3rd, and the check was submitted by PSE&G that same day. So I called the branch manager concerning the check, and he informed me that he already bounced the check back to PSE&G for insufficient funds. He also told me to look for it again for the 2nd submission for payment, so he can do the same. That Wednesday, PSE&G submitted it again for the payment, and the branch manager did what he promised to me would do - send it back for insufficient funds. So now I’m r elaxing the train wreck has been avoided, but was it? Come Friday, I get a call from the central office of Bank of America, that they have started proceedings to collect on an outstanding balance of insufficient funds for a check that was deposited and processed a 3rd time by PSE&G, and they demand payment or else. Now I’m in shock, amazed and very pissed off with what was just said to me by some numskull who doesn’t have any common sense to review what’s been going on. So I gave him a few choice words and told what I think of him and the bank because it’s obvious that one hand doesn’t know what the other hand is doing, and that there weren’t any note, warnings or flags posted to my account for these Moran’s to stop

Impact of recently discovered hominins on the understanding of human Research Paper

Impact of recently discovered hominins on the understanding of human phylogeny and biology - Research Paper Example Scientists have called these early hominids as australopiths which is Latin for apes. Then starting around 2.3 million years ago, something curious happened. New hominids hit the scene, species that were subsequently christened homo, which is Latin for man. With the coming of these hominids, came the flattening of the snout and the shortening of the hook-like fingers of the australopiths, an evolutionary process that is assumed to have given birth to modern man (Homo sapiens). By approximately 1.8 million years ago, a species by the name Homo ergaster, which was about as tall as living humans, with stiff feet in its long legs that were only good for walking on the ground, hit the ground. Its brain on the other hand was only a third of our brain. This is how far the australopiths reached. What followed afterwards was the discovery of a group of species that were more man-like but with slight differences in their feature, species that have since assumed the name â€Å"Homo† whic h is Latin for man. A careful analysis of this narration reveals a missing link between the Australopiths (apes) and the homo (man). The big question that evolutionary scientist

Moses Essay -- essays research papers fc

The Mystery of Moses   Ã‚  Ã‚  Ã‚  Ã‚  Moses is one of the most revered and important characters of the Old Testament. Yet, as much as we know about the people of that time, Moses is still a figure shrouded in mystery. His existence is not proven; his life is contradictory to itself, and his persona, as shown through the bible, is immensely glorified. But, who was he? Was he real or just a bedtime myth?   Ã‚  Ã‚  Ã‚  Ã‚  There are many theories of the origin of Moses. According to the bible Moses was a man born of Hebrew descent. At the time of his birth, the Pharaoh felt his kingdom threatened by the Israelites (Hebrews) and ordered that every newborn male Israelite be dropped into the Nile River. His mother, daughter of Levi according to the New American Standard Bible, placed him in a basket made of reed and send him down the river in fear for his safety. He was picked up and adopted by the Pharaoh's daughter.   Ã‚  Ã‚  Ã‚  Ã‚  One day Moses witnessed a taskmaster beating an Israelite for no reason so Moses killed the taskmaster. The Pharaoh heard of this and ordered that Moses be sentenced to death. He escaped the land of Egypt to Midian where he met his wife Zipporah. He had lived in Midian for a while when the Lord appeared to Moses in the form of a burning bush. The lord gave Moses the task of leading the Israelites out of bondage and into then Promised Land. He reluctant ly accepted after god told him the name by which to call him. The New American Standard Bible states simply that god revealed his secret name to Moses and Moses accepted. Other versions of the bible talk of a staff that can transform into a snake and a hand of Leperas. Either way, Moses accepted and descended into Egypt to talk with the Pharaoh.   Ã‚  Ã‚  Ã‚  Ã‚  Moses asked for his people s freedom and the Pharaoh refused. He then brought ten plagues to Egypt water to blood, frogs, gnats, flies, pestilence, hail, locusts, darkness, and death of the first born. The Israelites were granted passage out of the lands of Egypt and they headed towards the Red Sea. When they reached the Red Sea, the Pharaoh was behind them, pursuing with a sense of vengeance. The Lord helped Moses to part the waters of the Red Sea and the Israelites made their way through the towering waters. The Egyptian army followed and was swallowed by the waters as ... ...arguments to their being the same person, but is it possible the chronological scale could have been that far off. It is hard to prove or disprove this theory until we find the tomb of Akhanaton.   Ã‚  Ã‚  Ã‚  Ã‚  Whether Moses was real, another person entirely, or just a bedtime story for small children, he led the Hebrew people to the Promised Land. He fulfilled the covenant given to Abraham and Isaac and Israel. His story is arguably the most important in the Old Testament, taking up five books. He lived the life of an Egyptian prince, a simple Shepard, and the Hebrew savior, leading his people out of oppression. â€Å"Since then no prophet has arisen in Israel like Moses, whom the Lord knew face to face. He had no equal in all the signs and wonders the lord sent him to perform in the land of Egypt against the Pharaoh and all his servants and all his land, and for the might and the terrifying power that Moses exhibited in the sight of Israel.† (Deut. 34.10) Bibliography Hooker, Richard. â€Å"Akhnaton.† World Civilizations. 1996 (30 Sept. 2000) The New American Bible. Iowa Falls: World Bible Publishers, Inc., 1991

Negative Effects of Genetically modified food Essay

Since the beginning of life, nourishment is the first requirement for all kind of alive. According to Chassy (2007), early humans lived a hunter gatherer lifestyle and that around 10000 years ago they started to transition into an agricultural lifestyle. Also they feed animals to their milk, meat and eggs. Later, some people interested in agriculture in order to survive and earn money. In today’s world, technological developments and medical improvements resulted in higher life standards and world population become more and more crowded. Lots of farmers and food companies emerged in order to meet the needs of this growing population. Organic foods started to be insufficient for human beings because of the increasing population. As a result of this insufficiency, people seek different kind of foods with the help of technological developments and they created genetically modified foods (GM foods). Genetically modified crops first appeared commercially in the mid-1990s and today GM crops are grown commercially by 8. 25 million farmers on 200 million acres spread throughout 17 countries (Schmidt, 2005). Genetically modified foods or biotech foods can be described simply as foods derived from genetically modified organisms. These crop plants created for human or animal consumption using the latest molecular biology techniques. In his essay â€Å"Genetically Modified Foods: An Insight† Raaz Maheshwari (2012) explains that â€Å"Genetically modified foods are derived from genetically modified organisms. Genetically modified organisms have had specific changes introduced into their DNA by genetic engineering, using a process of either Cisgenesis or Transgenesis. These techniques are much more precise than Mutagenesis (mutation breeding) where an organism is exposed to radiation or chemicals to create a non-specific but stable change. † At the beginning, these crops have a bright and promising future. However, safety of genetically modified foods was started to questioned and become a central issue driving the genetic engineering controversy today (Carman, 2004). Although some scientists claims that food derived from GM crops on the market does not have greater risk to human health than organic foods, there is a idespread research on several negative effects of GM foods , including safety issues, economic concerns and environmental hazards. Recently, concerns about GM foods have raised by all environmental activists, religious organizations, public interest groups, professional associations, other scientists and government officials. Also, they criticized potential hazards of GM food (Whitman, 2000). Specifically, this study posed the r esearch question: What are the general negative effects of genetically modified foods on earth’s ecology and human health. As I mentioned earlier, humanity always requiring all kind of food. Although they meet their requires from hunting very beginning, agriculture is the main food resources when the first crop harvested. However food resources doesn’t enough for humanity because of huge crowds, because of th? s reason people find a new form of food which named genetically modified foods or biotech foods. These foods derived from genetically modified organisms. Since mid-1900s genetically modified foods using our daily meal and from these time these foods always negotiated. There is no exact consequences of these negotiations. However, there are lots of negative effects of genetically modified foods on earth’s ecology and human health such as; allergetic diseases, poisoning both human and animals and killing beneficial insects. To begin with, lots of result of researches show us genetically modified foods are dangerous for natural life. According to Batalian(N. D. ) studies about GM products shown that these products can kill beneficial insects which most notably the monarch butterfly larvae. He also said there are other studies related to the death of bees which are died during a contained trial with Monsanto’s Bt cotton, springtails and ladybird beetles. He said his same essay other studies about GM potatoes, spliced with DNA from the snowdrop plant and a viral parameter, show us these potatoes was poisonous to rats. Between the many insect pollinators of agricultural crops, honey bees are the best known (O’Callaghan, 2005). According to O’Callaghan, cotton nectar is really attractive to them and produces useful honey, but if these cottons are genetically modified from engineers it can be harmful for bees why these cottons not natural and it includes different types of proteins and concentrations. Another effect of GM foods on natural life about gene transfer to non-target species. Deborah B. Whitman said his article â€Å"Another concern is that crop plants engineered for herbicide tolerance and weeds will cross-breed, resulting in the transfer of the herbicide resistance genes from the crops into the weeds. These ‘superweeds’ would then be herbicide tolerant as well. Other introduced genes may cross over into non-modified crops planted next to GM crops. † Genetically modified foods effects the natural life where the people plant them. For example GM trees or ‘super-trees’ are being developed which can be sprayed from the air to kill literally all of surrounding life, except the GM trees (Batalian,N. D. ). He also said these trees are often sterile and flowerless which is in contrast to rainforest teaming with life, or where a single tree can host thousands of unique species of insects, fungi, mammals and birds in an interconnected ecosphere. There are also terminator trees which has developed plants with the New Zealand Forest Research Agency to create still more lethal tree plantations. These super deadly trees are look like super-trees, however these kind leaves exuding toxic chemicals to kill caterpillars and other surrounding insects(Batalian,N. D. ) Like the other effects of GM foods it also causes increasing numbers of resistant pests. According to Mellon (N. D. ), â€Å"There are signs that the most popular HT crops-those resistant to the herbicide glyphosate-will lose effectiveness as weeds become resistant to the herbicide. Scientists expect that BT crops, too, will succump to pests that evolve resistance to the BT toxins. Secondly, consumption of genetically modified foods from humans effects their health negatively. First effect of GM foods on human health is allergenicity. According to Bakshi (N. D. ), food allergy is a very important health issue with the prevalence of immunoglobulin E antibody-mediated food allergies among adults being approximately 2% and nearly 5% in children. Bakshi also said consumption of genetically modified foods may trigger all ergic reaction. For example Bakshi said kiwi fruit not associated with any allergies in the 1960s. However , there are some people who are currently allergic to it; the allergenic protein in the kiwi fruit was identified to be actinidin. Bakshi also said â€Å"Genetically modified foods can introduce novel proteins into the food supply from organisms that are never consumed as foods. Some of those proteins could be allergenic. † Second effects of GM foods on human health is antibiotic resistance. Antibiotic resistance is the ability of an organism to be unaffected by the antibiotic, occurs naturally by evolution. According to Bakshi(N. D. , genetic engineering usually involves the use of genes for antibiotic resistance as ‘selectable markers. ’ These markers help to choose cells that consolidated foreign genes. There are concerns that these chosen genes might recombine with pathogenic bacteria in the environment or with naturally occurring bacteria in the gastrointestinal tract of mammals who consume genetically modified food, contributing to the growing public health risk associated with antibiotic resistance for infections that cannot be treated with traditional antibiotics. It must be true negative effects of GM foods because lots of European countries including Britain have refused to allow the Novartis Bt corn to be grown because the ampicillin resistance gene might be transferred from Bt corn to bacteria which these bacterias making a far less effective antibiotic against bacterial infections (Bakshi,N. D. ). Similarly Bakshi , enhs. umn. edu, said â€Å" In recent years health professionals have become alarmed by the increasing number of bacterial strains that are showing resistance to antibiotics. Bacteria develop resistance to antibiotics by creating antibiotic resistance genes through natural mutation. Third effect of GM foods on human health is cancer and degenerative diseases. According to article of Batalian (N. D. ) , lots of researches show us GM foods or hormones which is used for increased milk production in cow causes breast and prostate cancer. Also he said some of Canadian researches prove that GM organism which injected rats mammals l ike humans, this organism damaged thyroid cysts and internal organ. Besides , consuming GM foods causes autoimmune diseases, inflammation, arthritis and lymphoma(Batalian,N. D. ) Lastly, gene transfer from GM foods to body cells can cause disease. According to WHO(N. D. ), â€Å"Gene transfer from GM foods to cells of the body or to bacteria in the gastrointestinal tract would cause concern if the transferred genetic material adversely affects human health. This would be particularly relevant if antibiotic resistance genes, used in creating GMOs, were to be transferred. † In the light of all above mentioned studies, it could be said that scientist have not discovered the true researches consequences about genetically modified foods. They growth a non-natural nutrition, however they do not know their effects on human body and environment. It can be cause lots of bad diseases on human body and harm environment. Because it is dangerous for all kind of alive and natural systems, GM foods production processes should be controlled by new ministry and GM foods may be tested before selling in markets. Those who are support GM foods said these foods have benefits on future hunger and they also support we all need these foods in future. According to Feuilherade (2011),humanity needs 40% more foods by the middle of the century and GM foods is the only solution of this big problem. He also add these foods are healthy for human body because if we change the DNAs of foods, lots of vitamins and drugs may added inside the foods. However, www. webmd. com(N. D. ), mentioned these foods are not natural and has no guarantees, also has some important risks, such as; introducing allergens and toxins to food, accidental contamination between genetically modified and non-genetically modified foods, antibiotic resistance and adversely changing the nutrient content of a crop. Scientists and governments always discuss this topic, however there is no exact result about harms or benefits of GM foods. Nobody do not know consequences of GM foods. Maybe after 50 years it will cause lots of diseases even will kill millions of people. There should be more and more researches about these foods and scientist and governments should give more importance, also all government which country interest growing GM foods, they should open new ministry and specific research center of GM foods before sell these product to innocence people. In conclusion, about GM foods, there are lots of researches and its effects on health and environment are not obvious. The scientist will move to improve these foods and sell them billions of people worldwide. With the support of governments and big bosses, poor and ignorant people buy these uncertain foods. Finally, I personally believe that GM foods will cause lots of die forth coming years, because of these reason these procedure should limited and controlled strictly by the government before selling. Also natural agriculture should be supported and use of organic food promoted.

Solution Manual, Test Bank and Instructor Manuals

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Intercultural Communication Through Photo Shopped Images

8 Research Essay Research Essay: Intercultural Communication Through Photo-shopped Images Shelbie Burris Intercultural Communication ? PCM 330 Professor Hayes June 9, 2016 Research Essay: Intercultural Communication Through Photo-shopped Images Fashion magazines, general women?s magazine and advertisements for beauty products use Photoshop regularly and emphatically to make woman look thin, blemish free, and generally aligned with the familiar American standard of female beauty. By featuring digitally altered woman on their covers and within throughout their pages, these media outlets are promoting this unattainable standard of beauty to woman all over the country on mass. By using Photoshop to erase any fat that might exist on a woman?s arms or thighs and any wrinkle under a woman?s eyes, they create a landscape in which woman rarely see images of other woman who look like them or anyone they know in the media. This use of digital manipulation creates a lack of real images of real women associated with beauty. According the video lecture What Is Culture, a major role of popular culture is to ?give you identity what it needs when it needs it? and the fashion media is failing is failing to do this for American women (J., 20 09). Of course, popular culture is a major method of intercultural communication and our relationship with it is very complicated. Many people respond very differently to all forms of popular culture in varying situations and contexts.

The Movie Crash, By Paul Haggis - 2046 Words

Nonverbal language is used a lot in society where we communicate with others around us by paralinguistic communication, gestures, eye contact, facial expressions, and clothing. As a society we speak with nonverbal language that are assumptions based on stereotypes that we develop as a society based on upbringing, media, and personal experience. Naturally and without deliberate thought, we develop certain assumptions about others based on race, ethnicity, and clothing. A movie called Crash that was made in 2004 and it is directed by Paul Haggis. The movie Crash stars Sandra Bullock who plays Jean Cabot, Matt Dillon as Sgt. John Ryan, Ryan Phillippe plays as Officer Tom Hansen, Ludacris as Anthony, and Larenz Tate as Peter. In the movie Crash, characters lives showcase the use of stereotypes and the â€Å"butterfly effect† that is shown in other lives that are used on a daily basis. Many of the issues demonstrated everyday in contemporary America. Examples of these issues are police abuse of power, white women scared of young black men, and people try to find themselves like the young black men in the movie Crash are trying to find their way in life. These stereotypes naturally carry assumptions when we meet new people or see new situations. These characters use non-verbal language and stereotypes to identify themselves throughout this movie. In the movie Crash assumptions are realised when Jean Cabot observes Anthony and Peter as she automatically sees two young black menShow MoreRelatedMovie Analysis : Crash By Paul Haggis1287 Words   |  6 PagesPaul Haggis’s film â€Å"Crash†, examines characters’ who’s seemingly diametrically opposed views of racial equality cause them to crash into one another. The characters of Officer Ryan and Officer Hanson played by Matt Dillion and Ryan Phillipe are affected when the crash provides them with introspection into to their own prejudice behaviors. The crash breaks up skewed fragments of their beliefs, ideas, and perceptions. Literally, crash means to move with force and speed into an object or obstacle followedRead MorePaul Haggis Crash: Movie Analysis2167 Words   |  9 PagesPaul Haggiss film Crash (2004) explores the social and racial tensions that are prevalent in contemporary Los Angeles. Crash is comprised of a series of vignettes in which peopl e lead parallel lives that briefly intersect throughout the film and converge through various car crashes in Los Angeles. Crash features an all-star cast, which includes Sandra Bullock, Brendan Fraser, Matt Dillon, Ryan Philippe, Than die Newton, Terence Howard, Chris Ludacris Bridges, and Larenz Tate. Through various vignettesRead MoreMovie Analysis : Crash By Paul Haggis2104 Words   |  9 PagesCrash is a drama film produced and directed by Paul Haggis. The movie was made about 12 years ago and dealt with the racial and social tensions in Los Angeles. This story that evolved over 2 days involves several key characters – an African American detective who has a brother who is into crime; the Caucasian District Attorney (DA) and his overpowering paranoid wife, a Caucasian police officer who is downright racist and an African American movie director and his wife, who have to interact with theRead MoreMovie Analysis : Crash By Paul Haggis Essay1305 Words   |  6 Pages The m ovie I chose to discuss for this paper is Crash by Paul Haggis. Once given the list of movies to watch my girlfriend suggested we match this movie because you see a lot of racism in it. Being in a rough time in the world right now social issues come close to me so I must watch it. In the movie there are a lot of scenes that connect to social issues that plague this world currently and many things I learned in class. I will attempt to bring each scene to a connection to social issue or thingsRead MoreMovie Analysis : Crash, Directed By Paul Haggis2010 Words   |  9 PagesCrash, a 2004 film directed by Paul Haggis, began by saying â€Å"It’s the sense of touch†¦Any real city, you walk†¦You brush past people. People bump into you. In L.A, nobody touches you†¦.I think we miss that touch so much that we crash into each other just so we can feel something†. The word â€Å"touch† suggests people contact with each other. â€Å"Feel† indicates a sense of emotion. In a society, where people from different background, culture, race, and ethnicity come in contact with others, each individualRead MoreThe 2004 Movie Drama ‘ Crash ‘ Is Directed By Paul Haggis,1499 Words   |  6 PagesThe 2004 movie drama ‘ Crash ‘ is directed by Paul Haggis, and it has a tremendous impact on human diversity. The movie addresses the problems that occur in today’s society such as: prejudice, racism, discrimination, racial profiling and stereotyping. The film explores the issues of social perceptions and how it can play a role in how one will perceive others. Usually when this happens there is no way of changing their minds about the individual(s). This type of behavior is common in society whenRead MoreMovie Analysis : Paul Haggis Academy Award Winning 2004 Film Crash Essay1108 Words   |  5 PagesIn Paul Haggis’ Academy Award-winning 2004 film Crash, many narratives intertwine to paint a picture of one of today’s melting pot cities: Los Angeles. Characters are challenged both to play into stereotypes of their races and counter them. The film relies on its viewers being familiar with myriad racial stereotypes; each scene is a guessing game, where the viewer must guess whether or not the character will act in a way that is stereotypical to their race, gender, etc. One such guessing game concernsRead MoreThe Tragedy Of The Red Tails1449 Words   |  6 Pagesthough, sometimes it is good to just allow people to feel raw emotions. Crash addresses the oppressed by labeling everyone as oppressed and by also labeling everyone as the oppressor, allowing the film to truly connect to all audiences. Paul Haggis uses the film Crash to portray what stereotypes people really think in, using the language as a vessel to take the audience within their own subconscious. In Paul Haggis’ 2004 film, Crash, he shows how closely seven completely different groups of people,Read MoreThe Movie Crash Essay1031 Words   |  5 PagesWriter-director Paul Haggis Movie â€Å"Crash† written in 2004, tells an interconnecting story of what Whites, Blacks, Latinos, Iranians, cops and criminals. Regardless of their Social Economic Academic or Political background, they are all defined in one way or another by racism. Crash represents the modern condition as a violent bumper car ride (Variety) which connects stories based on coincidences serendipity, and luck as the lives of the characters crash against one another. The movie presumes thatRead MoreDepth Analysis of the Movie Crash2037 Words   |  7 Pagesprovide a broad analysis of the movie Crash, and yet a specific picture of visual narrative techniques and audio techniques. The categories contributing to the nucleus and major movie components are theatrical elements, cinematography, editing, and sound. The Academy Award winning movie Crash is a story about society s controversial subjects projected in an in your face depiction of lives that in some way or another, cross. Depth Analysis of the Movie Crash The over-all theme of the film